AQTF standards 2007

 AQTF Standards 2007

Standard 1 
The Registered Training Organisation provides quality training and assessment across all of its operations.
 
Elements
1.1 The RTO collects, analyses and acts on relevant data for continuous improvement of training and assessment. 
    
1.2  Strategies for training and assessment meet the requirements of the relevant Training Package or accredited course and are developed in consultation with industry stakeholders.
 
1.3 Staff, facilities, equipment, and training and assessment materials used by the RTO are consistent with the requirements of the Training Package or accredited course and the RTO’s own training and assessment strategies.
 
1.4  Training and assessment are conducted by trainers and assessors who:
   (a) have the necessary training and assessment competencies as determined by the National Quality Council or its successors
   (b) have the relevant vocational competencies at least to the level being delivered or assessed
   (c) continue developing their vocational and training and assessment competencies to support continuous improvements in delivery of the RTO’s services.
 
1.5  Assessment, including Recognition of Prior Learning (RPL):
   (a) meets the requirements of the relevant Training Package or accredited course
   (b) is conducted in accordance with the principles of assessment and the rules of evidence.
   (c) meets workplace and, where relevant, regulatory requirements.
 
Standard 2 
The Registered Training Organisation adheres to principles of access and equity and maximises outcomes for its clients.
 
Elements
2.1  The RTO continuously improves client services by collecting, analysing and acting on relevant data.
    
2.2  Before clients enrol or enter into a contract, the RTO informs them about the training, assessment and support services to be provided, and about their rights and obligations.
    
2.3  Employers and other parties who contribute to each learner’s training and assessment are engaged in the development, delivery and monitoring of training and assessment.
    
2.4  Learners receive training, assessment and support services that meet their individual needs.
    
2.5  Learners have timely access to current and accurate records of their participation and progress.
    
2.6  Complaints and appeals are addressed efficiently and effectively. 
 
Standard 3 
Management systems are responsive to the needs of clients, staff and stakeholders, and the environment in which the Registered Training Organisation operates.
 
Elements
3.1  The RTO uses a systematic and continuous improvement approach to the management of operations.
    
3.2  The RTO monitors training and/or assessment services provided on its behalf to ensure that they comply with all aspects of the AQTF 2007 Essential Standards for Registration.
    
3.3  The RTO manages records to ensure their accuracy and integrity.
 
Three quality indicators have been identified for continuous improvement of RTO performance and for the establishment of risk profiles by state and territory registering bodies.
 
The three quality indicators are :
•   Employer satisfaction (competency development, and training and assessment quality). This indicator focuses on employers’ evaluations of learners’ competency development, its relevance to work and further training, and the overall quality of the training and assessment. 
•  Learner satisfaction (learner engagement and competency development). This indicator focuses on the extent to which learners are engaging in activities likely to promote high-quality skill outcomes, as well as learners’ perceptions of the quality of their competency development and the support they receive from 
RTOs. 
•   Competency completion rate. This is calculated for qualifications and units of competency/modules delivered, based on data provided by RTOs on the previous calendar year’s number of enrolments and qualifications completed and/or units of competency/modules awarded.
 
2010 Revision 
Clear requirements for the initial registration of new providers and strengthened requirements for continuing registration, including stronger financial viability, financial management, fee protection and governance conditions;
1. Compliance with the Conditions of Registration will now be audited in the same way that compliance with the Standards is audited;
2. An application must comply with the Essential Conditions and Standards for Continuing Registration at the date that it is approved for registration;
3. Non-compliance with the new Essential Conditions and Standards may result in a range of sanctions being placed on the RTO, which may include additional conditions being placed on an RTO’s registration, an RTO being de-registered, or an application for registration being rejected.